Return & Refund Policy
At Nutrshop Naturals, we are committed to your satisfaction. Please review our return and refund policy below:
- Cancellation and Modification: Once an order is placed through our website, it cannot be cancelled or modified. Please review your order carefully before completing your purchase. (If you made a mistake while order placement, send a message to us by Whatsapp on 7090135915 within an hour to make changes manually before shipping ,and we will try to accommodate the changes if feasible)
- Refunds for Lost/Damaged Orders: In the unfortunate event that your order is lost during transit or arrives in a damaged condition, we will process a refund to the same payment method used during the initial purchase.
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Replacements: We will consider replacements and refunds only in the following cases:
- If the product/products have been damaged at the time of delivery.
- If we have sent you the wrong product.
- Please return the product in usable condition to process refunds
- To initiate a return and refund request, kindly share photos and videos of the damaged product(s) through WhatsApp to 7090135915. This visual evidence will help us expedite the process and provide you with a prompt resolution. Please note that any processing charges imposed by the payment gateway will be deducted from the refund amount.
- Timeframe for Requests: Any request for a refund or return should be intimated to us within 7 days of receipt of the product. Requests made after this timeframe may not be eligible for a refund or return.
Thank you for choosing Nutrshop Naturals . We strive to deliver high-quality products and exceptional customer service. If you have any questions or concerns about our return and refund policy, please feel free to contact us at 7090135915 by whatsapp or email us at info@nutrishopnaturals.in